Information and Knowledge Management

Training and Consultancy

IKM Solutions Pty Ltd supports organisations in bringing information under control. Good information management provides a basis for reducing costs and exploiting information for competitive advantage.

We can advise on high quality short courses across Australia, using the internationally renowned AIIM Training material . Courses can be online, or classroom-based. We also can arrange private classes for your organisation.

Key Information Concepts

Search – use of metadata and context to aid the business use of information.

Governance – determine who manages the information, sets policy, has information access, and equally important – who is denied access.

File structure – being able to save information into a structure to demonstrate due diligence and compliance.

Retention – knowing how long to keep information, and why.

Knowledge capture – knowing what you will need from key people and resources to maintain and grow your business in the future.

Information and Knowledge are intertwined and should be governed as such

Pt1g Information – how is it structured?
Who manages it?
How long do you (should you) keep it?
What are the risks?
Pt2g Knowledge – is it valuable?
Can it be captured?
How do you use it to benefit your organisation?
pt3-16b Information and knowledge – considered in isolation or together?

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